Our company is an expert in the field of plastic processing.
Besides established processes all our employees work with the „Quality manual“. The document serves for basic orientation of employees in the system of quality management and is tied with the internal procedures applicable to each activity. Policy of quality is always determined within every process – first, when a project is implemented, and then updated by top management of the company during the quality review by senior management. The process of reviewing reflects strategies of the company and outputs of the SWOT analysis.
The key strategy of the company is to fulfill all expectations of its clients. The measure of our success is always the success of our clients achieved through products and services of our company.
We continuously upgrade our products and services based on the latest trends, methods and technologies. Therefore we can always guarantee a high quality of products and services which are highly technologically developed and competitive. Our company offers original solutions that depict precisely our clients’ expectations. Individual approach to every client is natural and every product and service we provide is customized. Combinations of these factors lead to full satisfaction of our clients; which is the highest priority for our company.
We understand the value of satisfied clients who use our products and services repeatedly and recommend our company to other clients. A project does not end by delivering a product or service. We always follow up on every project to receive feedback from our clients on their satisfaction and/or any potential changes that might be needed.
Top management made a commitment that management of quality will always be an integral part of company management. When providing products and services we make maximal effort to fulfill all clients’ expectations while respecting the principles from applicable legislation. The main goal is to provide our clients with the most effective solutions for a reasonable price.
Every employee participates in continuous improvement of providing our products and services. Every employee is responsible for the quality of his work and to avoid deviation against established quality parameters. We enforce the principal of continuous improvement and support every initiative of employees to improve quality (financial motivation).
We actively cooperate with suppliers and other partners to reach our goals and strategies. We evaluate our suppliers on a regular basis and expect them to deliver their products and services on time and in expected quality.